Privacy Policy

Introduction

Welcome to https://tipu-sultan-road.karachi-pakistan.com (referred to as “Tipu Sultan Road,” “our website,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://tipu-sultan-road.karachi-pakistan.com.
Mobile applications and software developed by Tipu Sultan Road.
Online services and products offered through our platform.
Interactions between users and our team via emails, calls, or messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how Tipu Sultan Road processes your data in various scenarios:

As an authorized user: When you create an account and use our applications or services, we collect and process the necessary data to deliver these services.
Visiting our websites: If you navigate through any pages on our website linked to this policy, your interaction is subject to these privacy practices.
Communications: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, or support purposes, and this communication falls under the scope of data processing outlined here.

Personal Data Collection

We collect several categories of personal information to enhance your experience and improve our services:

Account Information: This includes user IDs, usernames, email addresses, and passwords used for account registration.
Payment Details: Any financial information required for transactions, including credit/debit card numbers, expiration dates, and security codes.
Financial and Purchase Data: We may collect details about your purchases, transaction history, and financial records to process payments and offer personalized recommendations.
Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile network information from your devices to deliver content and services.
Location Data: With your consent, we may access your location data to provide tailored local services or for analytics purposes.
Feedback and Reviews: Any comments, suggestions, or reviews you share with us to improve our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect information from these platforms (in compliance with their privacy policies) to enhance user interaction.
Product Details: Data about the products you view, search for, or purchase on our website.

We obtain this data through direct input by users, automated technologies like cookies and tracking pixels, and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies

Tipu Sultan Road uses cookies to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: These are essential for website functionality, ensuring a seamless user journey and enabling core features.
Preference Cookies: Used to remember user preferences, language settings, and other customization options.
Analytics Cookies: These track user behavior and interactions to provide insights into how our website is used, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

Legal Requirements: We may be legally obligated to keep certain data for a specific period, such as financial records or user contracts.
Service Delivery: Personal information is retained while you use our services and for a reasonable time afterward to provide support and improve your experience.
Analytics and Improvement: Some data may be stored for an extended period to analyze trends, optimize our website, and enhance overall user experience.

Once the retention period expires or when you request deletion, we will securely erase or anonymize your personal information.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to understand how it is being processed.
Rectification: You can ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal information from our records.
Restriction: Limiting the use or processing of your data in specific situations.
Data Portability: Obtaining a copy of your personal data in a structured, commonly used format for transfer to another service provider.
Objection: Objecting to certain uses of your data for direct marketing or other purposes.
Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.
Complaints and Appeals: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail to our registered address. We will respond to your requests as quickly as possible and within the legal timeframes.

Changes to Privacy Policy

Tipu Sultan Road reserves the right to update this policy periodically, reflecting changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy regularly to stay informed about their privacy rights.

Contact Information

For any questions, concerns, or requests regarding data protection and privacy:

Email: [email protected]
Postal Mail: Data Protection Officer, Tipu Sultan Road, [Address], Karachi, Pakistan.

We appreciate your trust in us, and we are committed to protecting the privacy of our users while delivering exceptional online experiences.